The UCSD Libraries revised its web site in April 1999. The UCSD Libraries' site is
intended to integrate the 14 existing branch library sites into a single site with a
consistent presentation, designed to meet our users' needs.

This page documents how user-centered design was incorporated into the development process, the results of our usability testing, and the associated improvements brought to bear on the UCSD Libraries web site.

Papers
Anatomy of a (More) Usable Design: UCSD Libraries Include Audience Perspective In Web Site Development Process

Presentations
Usability Testing in the UCSD Libraries: Internet Librarian 2001

Links to useful sites
useit.com: Jakob Nielsen's Website
Bibliography

Test documents
Final Terminology Test Orientation Script (WORD Format)
Final Terminology Test Instrument (WORD Format)

Portlet Prototype Interface November 1999 - February 2000

First Prototype Test Tasks (WORD Format)
Data Log Instrument (WORD Format)

June 2000 Test Instrument (WORD Format)
June 2000 Data Log (WORD Format)

August 2000 Test Instrument (WORD Format)

Test results
Preliminary Test Results (WORD Format)
Terminology Test Results 1 (WORD Format)
Terminology Test Results 2 (WORD Format)

First Prototype Test Observations (WORD Format)
First Prototype Test Debriefing Interview Notes (WORD Format)
First Prototype Test Summary Results & Recommendations (WORD Format)