PubMed and UC e-Links: wrong button showing

There is a glitch between PubMed and our UC e-Links service, and the wrong button graphic is currently displaying.  It’s currently showing a button labelled “Online Full Text” instead of the UC e-Links graphic. The button works the same as always and brings up the UC e-Links window with links to full text if available, as well as options to locate the journals in our collections or request items we don’t have.  We hope to have the correct button image restored soon.

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Presentation Practice Room Out of Order – UPDATE: fixed!

The Presentation Practice room at the Biomedical Library is currently out of service as we work on an equipment problem. We hope to have it back in service soon.

UPDATE: the work is done and the room is back in operation.

Categories: BML/Library Info, Outages Comments: 0

July 17: Downtime of Several Library Systems

On Tuesday, July 17th, the server that runs our library catalog and circulation systems will be replaced, a process that could last from 6:15 am – 3:15 pm.  During that time, a number of important library systems will not be available:

  • Roger (the UCSD Library catalog) will be down.  Alternative: use Melvyl, the UC-wide library catalog
  • The “Request” functions in UC e-Links, Circuit and Melvyl will not work. Alternative: use the blank Interlibrary Loan request form.
  • The online room reservation system will not function properly. You will not be able to place new reservations during the outage.
  • Books – including reserves – will be checked out manually.

 

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Nature Journals: Problems Continue

We are receiving continuing reports of individuals who are being shown a paywall screen when trying to access articles from Nature journals that we should have access to, from various locations around campus including departmental computers and the UCSD-PROTECTED wireless network.   This is very intermittent and the journals are working at most locations.  The licensing folks at UC’s California Digital Library are working on this with the publisher.

Tips that have worked for some users:

  • clear your browser cache.
  • clear your browser cookies – bear in mind this can reset some settings you might have for other websites.

If you are still unable to connect to the journals and would like to help us debug this problem, you can email biomed@ucsd.edu with the following:

  • Details of the article you were trying to access
  • Go to http://www.nature.com/debug.html  and use your browser’s “Save as” or “Save Page as” to save the page that results.  Include this as an attachment.

Please bear in mind that the Nature company does publish some journals that we don’t subscribe to.  If you’re not sure if we have a journal, you can check it out in our library catalog, or you can contact us to check for you.

 

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Elsevier ScienceDirect Journal Outage

We are experiencing an outage today of the Elsevier ScienceDirect e-journal service which is our provider for a couple thousand journals. We have reported this but so far we don’t have an estimate for when the service will be back online.

Update: the service is working again as of this afternoon. Thanks for your patience!

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Wireless Printing Update

Our wireless/mobile printing is partially restored. The Web-based printing option is back online, but the “Advanced Windows Printing” option where you install the printing software on your computer is still down.  Imprints and the system vendor are continuing to work on it.

If you need to print something double-sided, or to print something that doesn’t work well via the web-based wireless printing system, please use one of our computers. Printing from the library computers is working fine.

Categories: Outages Comments: 0

Wireless Printing Outage

Our wireless/mobile printing system is currently not working. The vendor for the system is working with Imprints and reviewing our setup and logs to try to identify the source of the problem.  In the meantime, printing is working from the “hard-wired” computers in the library, so you can still print out what you need by using one of those.

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Science Direct (Elsevier Journals) Unavailable Saturday January 7,2012

The Biomedical Library staff have been informed that Science Direct, i.e., Elsevier E-Journals will be unavailable Saturday, January 7 from 5:30 AM – 6:30 PM.  We apologize for any inconvenience.

Categories: Outages Comments: 0

AccessMedicine is temporarily down

All the UC campuses are currently locked out of AccessMedicine.  The vendor is aware of the problem and is working to fix it.

Categories: Outages Comments: 0

Printing Downtime 9/16

Printing will be down in the Libraries on the morning of Friday, September 16 while Imprints installs a major software update. Geisel will be brought back up first, then Biomed. We will post status updates here and on signs in the libraries.

We apologize for the inconvenience. We believe this is the update that will finally let us enable wireless printing.

UPDATE: the process took a bit longer than planned but printing was restored Friday afternoon throughout the libraries.  Thanks everyone for your patience.

Categories: BML/Library Info, Outages Comments: 0
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