An appeal may only be submitted after a bill for overdue fee and/or replacement charges has been assessed. The appeal must be submitted within 30 calendar days of the date the bill is issued.
The owning library's Billing Committee will consider the appeal and decide whether or not to waive/reduce fees and/or replacement charges. Notification of a decision will be sent within 10 business days.
Fees will not be waived if the appeal is based on any of the following reasons:
Fields marked with an asterisk ( * ) are required.
