|Lost or Stolen Materials|
|Damaged Book Policy|
|Paying Library Bills
|Appealing Library Bills
|Questions or Additional Information
The campus community relies on the Library and its services for materials to support research and teaching in every field. The Library, in turn, relies on its users for help in its efforts to provide equal and timely access to the materials in its collection. When materials are not returned in a timely manner, other users are denied access to these resources. Library users help by returning or renewing materials on or before the date they are due. Complying with Library circulation policies enables all users to share the wealth of our available resources.
There is no grace period for overdue library materials, though there is a small window of time between the due date of an item and the date fees will be assessed. This brief period allows staff to process returned materials and update records before fees are assessed. Your Library account may be temporarily suspended and you may be charged for item(s) replacement, including a non-refundable billing fee, if materials are not returned on time.
Recalled and reserve materials and some library items (such as laptops, headphones, etc.) will incur an overdue fine. Overdue recalled materials may be subject to a $14.00 overdue fine. Overdue fines for hourly materials (including 24 and 48 hour reserve materials) begin accruing immediately after the item becomes due, beginning at $10.00 and increasing for each additional late hour. More information is available on the Course Reserves pages.
If overdue library material is not returned or renewed you will be sent a billing notice per item. This billing notice includes an item charge, a $20.00 processing fee, and a $14.00 non-refundable billing fee. The item charge is for replacing the material and reflects the actual cost of the item or a default charge determined by the owning library. The $20.00 processing fee covers the Library's costs to order and process the material being replaced. The $14.00 non-refundable billing fee includes the Library's costs to issue the billing notice, handle user interactions, and process cancellations and payments. If a billed item is returned to the UC San Diego Library within 1 year of the billing notice being sent, a partial credit will be generated, which, in most cases, includes a credit for the item charge and the $20.00 processing fee.
Lost or Stolen Materials
Immediately report lost or stolen materials to the Library to address potential billing fees, processing fees, and replacement charges. The Library does not accept in-kind replacements for lost or stolen materials.
You are responsible for any damage that occurs to an item while it is checked out to you.
If you receive an overdue notice or bill for an item that has been returned, or you believe has been returned, contact the Library.
The UC San Diego Library cannot collect direct payments. Library fines and fees may not be recharged. Payments for any Library bill can be made in person at the Central Cashier's Office or by mail to:
University of California, San Diego
Central Cashier's Office
9500 Gilman Drive, 0009
La Jolla, CA 92093-0009
Your Library account may be temporarily suspended for non-payment of Library bills. Unpaid Library bills are assigned to a collection agency. Future course registration and access to transcripts may be blocked if Library bills are not paid.
An appeal may only be submitted after a bill has been assessed. The appeal must be submitted via the online billing appeal form within 30 calendar days of the date the bill is issued.
Library staff will consider the appeal and decide whether or not to waive/reduce fees and/or replacement charges. Notification of a decision will be sent within 10 business days.
Fees will not be waived if the appeal is based on any of the following reasons:
Contact us for more information on Library billing and policies.