Wiley Online Library and Oxford DNB Available Again

Posted On: July 19, 2017

CDL alerted us at 3:20 pm Wed July 19th that Wiley Online Library (journals, e-books, and reference resources) is down.  Access was restored by 4:45 pm.

Access to the Oxford Dictionary of National Biography [DNB] which had been out for the past week has also been restored as of Monday, July 24.  Thanks for your patience.

ProQuest Databases Working Again

Posted On: July 17, 2017

Update: ProQuest has fixed the problems with their servers as of Tuesday. They have posted an explanation of what happened and steps to prevent this from happening again.

ProQuest databases (including PsycInfo, Georef, Washington Post and Los Angeles Times archives, etc) are currently down worldwide due to a power outage since 1 pm PDF Monday, July 17.  They are working to restore access. We expect these databases to come back online sometime later this evening.

In the meantime, other resources are working (Web of Science, Lexis Academic, PubMed, and Ebsco databases).

Need help? Ask us.

Download the Campus VPN for Undisrupted Use of Library Materials

The Virtual Private Network (VPN) service will soon become the sole campus-supported way for UC San Diego affiliates (currently enrolled students and faculty/staff) to access the wide breadth of Library resources—including e-journals, e-books, databases, and electronic reserve materials—from off-campus. The campus will soon discontinue the existing web proxy server, and as a result, users who are currently accessing the server through their internet browser will need to change their set-up and move to the VPN. Because the web proxy server is a passive system, many users may be unaware that they are connecting to Library resources via this method. By downloading the VPN software now, Library users can ensure undisrupted access. More information and instructions can be found at library.ucsd.edu/computing-and-technology/connect-from-off-campus. If you have trouble accessing a Library resource or have other questions, Ask A Librarian.

Important Update about Accessing SDSU Items Via Circuit

As a member of San Diego Circuit, UC San Diego Library patrons are allowed to quickly borrow books from other Circuit libraries if the books are not owned by the UC San Diego Library or if the Library’s copy is already checked-out.

Starting next month, another member institution – San Diego State University (SDSU) –  will transition to a new Library Management System. As it does so, SDSU will cease lending its items through the Circuit. This will go into effect on Friday, May 26 and continue through mid-July. Some things for our users to note:

  • SDSU items will still display in the Circuit catalog, but their statuses will say “Local Use Only,” and UC San Diego users will be unable to submit requests for these items.
  • SDSU will continue to receive returns from UC San Diego users.
  • Visitor Checkout will no longer be available for UC San Diego users on-site at SDSU. This is a permanent change.
  • Visitor Checkout will no longer be available for SDSU users on-site at UC San Diego. This is a permanent change.

We apologize for the short notice and any inconvenience this may cause.

Springer & Nature access restored Sunday

Update: Springer and Nature sites are back online as of 10 am Sunday. (Outage was since 6:30 am PDT Saturday). Apologies for the inconvenience if you wanted to read an e-book or e-journal on Saturday.  If you experience any problems, please contact us at Ask a Librarian (email, phone, or in person) http://libraries.ucsd.edu/help/ask-a-librarian/ and we’ll assist you.

 

There is an unscheduled downtime at Springer, Nature, and Palgrave. You may see this message when trying to read Springer e-books or e-journals:
We will be back soon, we’re busy making things better…
This Springer service is currently down for maintenance.

We are working hard to make it the best resource for scientific publications on the web. Please try refreshing the site shortly.

This is the Nature site message:
Essential Maintenance:
Please return to the website later to make your purchase.

We are performing essential system maintenance.

Solution – Try again later today to see if the resource you need is available again. We apologize for the temporary inconvenience.

Geisel Library Closing Early September 9, 2016

96_DILearly closure

On Friday, September 9, 2016, Brian E. C. Schottlaender, the Audrey Geisel University Librarian, will host the Library’s annual Dinner in the Library fundraiser in the Geisel Library building.

To allow for preparation for this event, the 1st Floor (lower level) of Geisel West, including the Media Services Desk and the Brody Collaborative Study Space, will close to library users at noon and the entire Geisel Library building will close at 4:00 pm. All users must be out of the Geisel Library building by the 4:00 pm closing time.

We apologize in advance for any inconvenience this early closing may cause.

Library users are encouraged to plan their work around this unusual Geisel Library schedule change. The Biomedical Library Building will remain open for its regular Friday hours.

Geisel will reopen for regular hours on Saturday, September 10.

Compendex Scheduled Maintenance Sunday July 31st

The Compendex database on Engineering Village will be unavailable due to scheduled maintenance from Sunday, July 31, 2016 at 5:00 AM until Sunday, July 31 at 11:00 AM (PDT).  To find other engineering article index databases, see a partial list at http://library.ucsd.edu/transitions/subject-areas/engineering.html  or use the subject guides at http://ucsd.libguides.com/ .

IEEE Access Problems – Resolved

The IPv6 authentication issue with IEEE Xplore has been resolved. See below for details of the issue.

However, there is a chance a few users may still have access problems. If you cannot access IEEE on campus (on a networked computer or the protected wifi network).

  • Go to http://ipv6-test.com/ for a diagnostic check. Take a screencap of the page once it finishes the check.
  • Send the screencap to dkegel at ucsd dot edu or tmvogel at ucsd dot edu and let us know how you were trying to get to IEEE.
  • For a short-term workaround, install and use the AnyConnect VPN client when trying to get IEEE content on your desktop or laptop (http://libraries.ucsd.edu/spaces/computing/remote-access/ – follow the instructions for your operating system). If you’re having the problem on the protected wifi, you may need to switch to the guest wifi while using VPN.

Read more…

Melvyl Catalog Unavailable Sat 6pm-Sun 9 am

All OCLC services will be unavailable from 6:00 pm Saturday, 4 June 2016 until 9:00 am Sunday, 5 June 2016, Pacific, while OCLC conducts data storage migrations.

Resources affected include the UC Melvyl catalog (WorldCat Local), FirstSearch, and WorldCat.org.
Databases on FirstSearch include:

ArticleFirst
GPO Monthly Catalog
OAIster
PapersFirst
ProceedingsFirst
SCIPIO – art and rare books sales/auction catalogs.

In addition to these databases and catalogs, requesting Interlibrary loans via UC-eLinks or Citation Linker will not be available during the outage.  Either wait until later on Sunday when service is restored, or fill out the blank ILL request form.

Alternatives to OCLC: San Diego Circuit http://circuit.sdsu.edu and the UCSD catalog http://roger.ucsd.edu will be available as will the majority of the library-licensed Databases.  You may browse individual UC campus library catalogs via  http://libraries.universityofcalifornia.edu/.

Natural Standard Database Access Restored

Access to the Natural Standard database on integrative medicine was not available for UCSD users in April and much of May due to licensing and renewal problems. CDL/UCSF licensing efforts have concluded and we now have access again. Thank you for your patience. The new site is https://naturalmedicines.therapeuticresearch.com/

Additional resources for natural product medicine include the following:

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