We get suggestions

Some recent items from our suggestion box:

- “Can you please provide ‘Wall Street Journal’ as possible newspaper reading material. Thank-you.”

Luckily, we found that the cost for the Library to subscribe to the Wall Street Journal was within our price range, so we will be adding the newspaper to our Recreational Reading Collection. Thanks for the suggestion!

- “This library is pretty. I am going to study here more often next year. Circulation people should get a raise, especially student workers. Thanks!”

Hmmm… We weren’t able to read the name on this suggestion, but it seemed a little like a plant ;). Nevertheless, thanks for the compliment, and please feel free to return next year. By the way, we agree our staff and students should make more, but our current starting student employee rate is not too bad, $8.75 an hour. If you’re interested in student positions at the libraries, you can see open jobs using Port Triton on the Career Services Website. Thanks!

- “At least one more public computer is needed in the second floor, near the collection of biomedical journals (there is only one now). Only one computer for all the people studying in that part of the library, and people who come to look for journals is not enough! Thank you!”

Good suggestion. We are planning to make some adjustments to the seating and location of computers on the 2nd floor in the near future, and we don’t think this should be a problem. In the meantime, there are more computers available on the north side of the 2nd floor, as well as the 1st floor. Thanks!

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Who’s Your Librarian?

The UCSD Biomedical Library has designated a librarian to be responsible for many of the departments and units on campus. Biomedical Library liaisons can keep you up to date about new library resources and services, provide customized instruction for you or your group, give demonstrations of new and existing resources, help you integrate an information competency component into the courses you teach, perform literature searches, and answer any questions you may have. Call or email your liaison to find out more about what they can do for you.

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We get suggestions

A recent suggestion:

– “While I completely understand and respect the ban on cell phone use, this is a biomedical library and not just for students. Because I am a physician, I must answer pages – although I attempt to limit as much as possible by letting my secretary know where I am.”

Thanks for your comment! Issues related to noise, including cell phone use, have been a hot button issue for many of our users groups since we opened the expanded facility. We have heard from a number of our user groups about the need for an ultra-quiet atmosphere for intensive study.

Despite our best efforts, we struggle against the overall design of the library – large open spaces help to amplify even minor noise issues. Unfortunately, planned noise reduction measures were cut during design of the new facility due to cost overruns.

We knew at the time we decided to restrict the use of cell phones in the library, that this would be especially burdensome to patient care providers. We will continue to consider ways that we can accommodate the needs of as many users as possible, while still meeting the needs of the majority of our users.

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We get suggestions (and a compliment!)

Some recent items from our suggestion box:

“Thank you for keeping everything so clean!! The deskspace, keyboards, computer screens, chairs, bathrooms. WAY better than other libraries (i.e. *****)” NOTE: we edited out the name of the library referenced in the message, we don’t want any hurt feelings, or to get the cold shoulder at the library-wide holiday party… ;)

Thanks for the compliment! We have been actively working with our custodians as well as library facilities to keep the facility as clean as possible. As I’m sure you can imagine, when the building gets crowded at midterms and finals time, it gets harder to keep the place clean, so we appreciate the help of our users by adhering to the library’s food policy, and making sure trash makes it into the trash cans. Please report any building cleanliness issues to the service desk.

- “Limit foods allowed in the library to small items or non-crunchy foods.”

Hmmm…, sounds like we need to do a better job informing everyone of our food policy. The restriction on the crunchiness of the food in question is an interesting idea, but I’m not sure how we would enforce it. The library is looking at the possibility of creating a “silent” study zone for users wanting an ultra-quiet study environment, and it’s possible that we may impose a more stringent food policy in this area. In the meantime, you might want to consider moving to another area of the library, or take advantage or our free earplugs. Personally, I’d just ask them to share. ;)
Thanks for the suggestion!

Categories: We Answer To You

We Get Suggestions

Some more recent items from the suggestion box:

“Have holes in tables for laptop lockers (we can bring locks).”

We thought seriously about your suggestion, but decided against drilling holes in our expensive new furniture. We then discussed alternatives. We don’t see any reason that laptops shouldn’t be secured to the chairs or table legs as long as there isn’t any damage to the furniture. The Kensington company has many products that would work- LINK, and the bookstore has some of these in stock.

Saying that, it’s important for everyone to realize that the library is a public space, and there is no restriction of access to the public. Our information is that professional laptop thieves typically work in teams, and would get past any of these locks in a few seconds without drawing attention. Personal vigilance is still the most effective way to prevent being a victim of crime. So we recommend that you do not leave your valuable unattended at any time. Thanks for the suggestion!

“To whom it may concern, I’m a second year medical student and wanted to suggest that the sensors for the sliding glass doors be modified so that they open earlier. Every time I enter from either side, I feel I’m about to run into the door because it opens late. Thanks for your consideration! P.S. I know it’s a strange suggestion, but some classmates agree.”

Thanks for the feedback. The doors were adjusted to open earlier on November 15th. We’ll resist the urge to say that med students are just walking too fast since you’re all so busy… ;) Thanks for the suggestion!

Categories: We Answer To You

Ask a UC Librarian

Ask a UC librarian is going LIVE! Get help from a UC reference librarian without going to the library!

The UCSD Libraries have joined with other University of California campuses to provide a “chat reference” service. You can “chat online” with a UC librarian from your dorm room, apartment, or anywhere. The librarian can answer your questions and direct you to online resources or suggest other material for your research.

Sunday evening, 5pm – 9pm
Monday-Thursday, 11am – 9pm
Friday, 11am – 5pm

Give us a try: http://libraries.ucsd.edu/services/ref_chat.html

Categories: We Answer To You

We Get Suggestions

Some recent items we found in our suggestion box:

- “Is it possible to have Novell to access Ed Com (MedEd) Servers?”

Although we don’t plan to install Novell on the computers located in the Library Information Commons (LInC), we did plan to allow access to Ed Com’s file storage. Unfortunately, our solution for this has not worked yet. We plan to continue to work with Ed Com to get this up and running. Thanks for the suggestion!

- “Get ACS printers! Please!”

I’m sorry to say that we’re not planning to install ACS printers in the LInC at the moment. The Biomedical Library receives excellent service from our copy vendor Imprints, and it makes sense for us to have Imprints provide the copying for the LInC. We realize that the account-based printing ACS provides is preferred by some students, and we have asked Imprints to investigate the possibility of offering account-based printing in the future. Thanks for the suggestion!

- “Allow rooms to be checked out without requiring two students, especially if there are empty rooms.”

This has been our most common suggestion since we opened the new library. We debated long and hard about what policies to put in place for the group studies. We didn’t have any group study rooms in the old building, and now we have more than any library on campus. Because of this, we were conservative in our initial policies for how the rooms could be used.

However, we knew all along that not all the policies we’ve decided on for the opening will be the right ones. So we’re committed to reevaluating all our policies, including the ones for the group studies, at the end of the first quarter. By then, we will have experienced a full academic quarter, how all of our user groups work in the new library, and have hard data about high and low use periods for our rooms. At that point, we should be able to set policies that will work for the long haul, and work with the library’s limited resources. Thanks for the suggestion!

- “With the library opening at 8AM and overnight loans due at 9AM the next morning, the reserve loan system is unfair to those with morning classes on Tuesday and Thursday since the first morning class is 8AM to 9:20AM. Can the library be opened earlier of the morning grace period for the loan extended? This is REALLY UNFAIR!!!

I can see you’re upset. I’m sorry the Biomedical Library’s loan policies for reserve items are putting you in the unfortunate situation of deciding between taking advantage of the opportunity to borrow reserve items overnight, and make it to your class on time. I will forward your suggestion to the library’s circulation and reserves units to see if there is a way that could modify our policies, yet still balance the needs of individual students with the need to provide as much access tour reserve materials for the benefit of all our users. Thanks for the suggestion!

Categories: We Answer To You

Medical Mnemonics

Here are a couple of good websites that help you remember medical terms:

MedicalMnemonics.com with over 1500 terms attempts to expand the circles of sharing to a larger group worldwide. This site was created and is maintained for students who have created or learned some valuable slogans or verses and wish to share their mnemonics with others. This database can also be downloaded to your PDAs.

Student Union section of the MD Consult has another good list of terms to jog your memory. Both sites encourage additions from students and professionals.

Categories: We Answer To You
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