We are receiving continuing reports of individuals who are being shown a paywall screen when trying to access articles from Nature journals that we should have access to, from various locations around campus including departmental computers and the UCSD-PROTECTED wireless network. This is very intermittent and the journals are working at most locations. The licensing folks at UC’s California Digital Library are working on this with the publisher.
Tips that have worked for some users:
- clear your browser cache.
- clear your browser cookies – bear in mind this can reset some settings you might have for other websites.
If you are still unable to connect to the journals and would like to help us debug this problem, you can email email@example.com with the following:
- Details of the article you were trying to access
- Go to http://www.nature.com/debug.html and use your browser’s “Save as” or “Save Page as” to save the page that results. Include this as an attachment.
Please bear in mind that the Nature company does publish some journals that we don’t subscribe to. If you’re not sure if we have a journal, you can check it out in our library catalog, or you can contact us to check for you.