IEEE Xplore Access Problems: VPN and Wifi

We have received reports from users having problems access IEEE Xplore: off-campus using VPN as well as on-campus using the UCSD-Protected wifi.  Off-campus access is working with the proxy, and we’ve received no reports of problems with computers on the wired network (desktops).

If you are having trouble with IEEE Xplore, please contact Deborah Kegel (dkegel@ucsd.edu) immediately. We also need this the following information in order to isolate the problem:

  • Are you off-campus, using VPN or proxy?
  • Are you on-campus, using the Protected wireless on your laptop, or on desktop in your office or computer lab?
  • What is the IP address of the computer?  You can use http://whatismyip.com to get this.
Categories: Known Problems and Down Time Comments: 0

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