From the library suggestion box. . .

Some recent suggestions/comments from the library suggestion box:

Ask the custodian to take some lubricants to the hinges on bathroom doors on 5. Squeak, squeak!

Thanks for letting us know.  We’ll oil up the hinges.

Please have a special login & password for the guests that can be acquired from the main helpdesk.  (instead of bothering the person on the helpdesk to come login) thanks!

Thank you for the suggestion.  The Libraries have several types of computing facilities available, and we strive to provide convenient and secure access to not only our core student, staff, and faculty population, but also to guests.  Student, staff, and faculty have unique logins that allow them access to specialized storage and other features, but due to security concerns we are not allowed to distribute anonymous login and passwords in the same manner to visitors.  The Libraries do provide over 50 login-free InfoStation computers (the largest cluster is located in the Geisel Library lobby area).  These are open for anyone to use and allow full access to both the Internet and printing.

It’s nice to see that people in the SSHL Library are so helpful & friendly.  I’d especially like to mention Rebecca who is a gem of a person. She’s always smiling & helpful.  I wish her all the very best & this goes out as a special thanks to her for all her help. Thanks!

Thanks for the compliment!  Rebecca is pretty awesome.  In addition to being a government documents & urban studies librarian, she is also an avid archer!

Does anybody dust around here?  While browsing at the “New Books” shelves across from the Reference desk in SSH, I went to put my books on the top of the bookcase (which is below eye level.) Disgusting! Has it ever been cleaned?

Clearly the answer is not very often!  Thanks for bringing it to our attention.

Why is there a library policy that allows students to sleep at a computer, esp when all the others are occupied?? Change the policy so the computers are available.

I don’t believe that we have a library policy that “allows students to sleep at a computer”.  But students do take cat naps all over the Libraries.  If you feel like it, you could try waking any student you see slumped at a computer to see if they might be willing to let you use it until they are fully awake again.

Everytime I enter, it’s hot. AC would be nice. Thanks.

Usually people say the building is too cold!  The truth is we try to keep the building temperature at 70 degrees since heat is especially damaging to books and other library materials. Also it is the temperature at which mold is less likely to be a problem. In fact there have been outbreaks of mold in both the SIO Library and the former Undergraduate Library (now CLICS) that cost thousands of dollars to clean and left parts of the collections inaccessible. Experience has taught us that studying near a window tends to be warmer, so maybe avoid those areas.  If you notice a particular zone of the Library that is either extremely cold or hot, please report it to a Circulation Supervisor so they can let Library Facilities know and some adjustments may be made.

Study rooms need a sign on the wall:  “Not sound proofed. Keep Conversation quiet please.” (Otherwise 4-8 are not quiet areas)

Thanks for bringing this to our attention.  We did make and install signs to this effect last summer, but it sounds like they have disappeared.  They have already been replaced.

I WOULD LIKE TO 3RD THE VENDING MACHINE IDEA. ALSO—HANDSANITIZERS DISPENSERS? I’VE SEEN OTHER PLACES ON CAMPUS WITH THEM. THX FOR LISTENING

We continue to investigate the idea of vending machines.  As for hand sanitizer dispensers – this campus is a germ-filled environment.  We did investigate this a while ago and found that the cost for them isn’t cheap.  We tried to get funding from the campus (Environmental Health & Safety), but they were unwilling to allocate funds.  Additionally, the stand-up dispensers require staff to regularly replace the “goo” sacks and to clean the nozzles.  We don’t have extra staffing to do this.  So, what we are able to offer is bottles of hand sanitizer at various service desks.  Please use often.

Please Bring Back Roger Request

It was very nice we we used to be able to order books to hold at front desk.  Now I don’t have time to get the book I very much need.  This was a value service.

Bring back students to pull books for staff and academics! My time is worth a lot more!

I MISS ROGER “REQUEST” FEATURE

Sorry, but we cannot bring back this service.  Over the last two years, the Libraries budget has been reduced by approximately 15%.  As a result, we have had no choice but to make reductions in services and resources throughout the Libraries. These include reducing library hours, reducing what we spend to build library collections, closing or reducing staffing at service desks, and eliminating Roger Catalog Request.  And with additional budget cuts expected next year, it is certain that additional cuts in services and resources will have to be made.

Library Suggestions & Comments

You can submit comments in the Suggestion Box in the Geisel Library building (between the Information and Reference Desks) or online at http://libraries.ucsd.edu/suggestions.html

Categories: Suggestion Box Tags: , Comments: 0

From the library suggestion box. . .

Some recent suggestions/comments from the library suggestion box:

Hi Librarians, Please post signs telling students not to come in to work (or hang out) in the library if they are sick.  It is difficult for the rest of us to concentrate when others are constantly sniffing or sneezing or coughing all over the place.  Today (10/14) there must be at least a dozen people in here who should be working at home, or resting up to get better! I like working at the library, but I don’t want to get sick.  I figure a few prominently placed signs with little sick people logos and the message “If you have a cough or a cold, please go home, or work someplace else” would maybe do the trick. Thank you.

We know that all that noise is distracting, but even during the flu season, sniffing, sneezing and coughing is not against our Library Use and Conduct Code.  We do try to do our part by having lots of antibacterial gel around and encouraging its use.  And it’s not just library facilities that sick students should be discouraged from visiting, but other campus locations as well.  Perhaps this is something that would be more appropriate to bring up with the Health Education Staff (studenthealth@ucsd.edu) at Student Health Services to see what a possible strategy might be.

More school spirit in the basement (computer lab) maybe wall decoration. Thanks.

Thanks for the suggestion – it’s something we will consider.

Students need to PRINT.  If 2-5 computers were specifically designated for printing (with a 10 minutes maximum), it would be really beneficial to the students.  The printers in the library would, subsequently, need more maintenance, but the accessibility for students would be a tremendous help.

We recognize that students do need to Print and because of that, we have printers available in every library, with four in Geisel alone.  Generally the busiest one is the one near the Info Desk near Geisel’s entrance.  If there is a line there, remember you can print using any of the print stations found elsewhere – ask at the Info Desk where the others are located.  There is usually no waiting at the one in the S&E Library.

Scratch paper box by the printers in the ACS computer lab instead of the recycle bin, and allow students to take from the scratch paper box.  (probably good to have a “take as needed” sign by the box)

Thanks for the idea. We will forward your suggestion to ACMS.

I noticed on the board someone suggested vending machines outside.  I say have vending machines INSIDE!! At least the drink one with bottled water. PLEASE it would be very much appreciated.

This is something we’re looking into, but we’ll send your additional suggestion (vending machines inside)
to our director of administrative services.

Fix the computers in the computer lab! Almost half of them are not working for almost a month!

Sorry about that.  It’s never good to have so many computers down at one time.  We’ll send your “suggestion” to ACMS.

The walls in the group study rooms on the upper floors are remarkably porous.  So on a quiet floor, conversations in the study rooms are heard easily.  How about a sign in the room: “Walls are not soundproof.  Please keep your conversations as quiet as you can.”

We know that sound bleeds out of these rooms and we actually did have signs in the rooms which more or less said what you’re saying.  We will check the rooms and repost the signs.

Elevator music.

Sorry, there’s enough noise in the building already, even in the elevators.  So, we’re not going there.  And who wants to listen to bad renditions of Beach Boys songs anyway?

library suggestion box

Submit your comments & suggestions

You can submit comments in the Suggestion Box in the Geisel Library building (between the Information and Reference Desks) or online at http://libraries.ucsd.edu/suggestions.html

You can also recommend a title for our collection online at http://libraries.ucsd.edu/collections/help-build-our-collections/recommend-a-purchase.html

Categories: From the Suggestion Box Tags: Comments: 0

From the library suggestion box. . .

Some recent suggestions/comments from the library suggestion box:

Bring back the campus delivery between libraries of books! At least for grad students & professors who use and rely on Roger for this important service.

The Libraries’ decision to discontinue this service was precipitated by cuts to the Libraries’ budget. Before we made the decision, we consulted with several campus groups, including the Academic Senate Representative  Assembly, the Academic Senate Committee on the Library, and the Campus Budget Committee. While each group recognized that elimination of a service like this would create hardships for the campus community, they also recognized that the Libraries’ budget situation has forced us to make service cuts that we would otherwise not make. Our reduced budget and staffing levels require that we reduce or eliminate some services in order to retain others.  For more, please see:  http://libraries.ucsd.edu/budgetcutsFAQ/index.html

Please stay open later! ♥ ♥ Some of us are night owls.

We would love to stay open later, but at this time we don’t have the funding to allow us to do so.  Please note that CLICS does stay open until 1am most nights.

How about vending machines outside? Or a “snack bar” with bottled drinks?

Thanks for the suggestion.  This has been forwarded to the head of our administrative services for consideration.

Guest have to pay too much for printing.

Others have had the same reaction to our price model, but in all fairness, the Libraries budget has been cut significantly over the past few years.  To maintain the current printing system and to prevent our costs from rising, last year we made the decision to charge guests of UCSD more so that we could keep the costs to UCSD community members at the same rate.

There are students who had exams on 4 sept yet the library was closed. How is this putting students interests 1st?? Why wasn’t it kept open even with a skeleton staff?? During exams the library is very important for studying and research even at the last moment!!

Sorry about that.  We will monitor the summer session Finals schedule more closely next time.

You can submit comments in the Suggestion Box in the Geisel Library building (between the Information and Reference Desks) or online at http://libraries.ucsd.edu/suggestions.html

You can also recommend a title for our collection online at http://libraries.ucsd.edu/collections/help-build-our-collections/recommend-a-purchase.html

Categories: From the Suggestion Box Tags: , Comments: 2

From the library suggestion box. . .

Some recent suggestions/comments from the library suggestion box:

There are ants at the comptuer terminals periodical and soc sci. 1) change the food policy- create a food only area. Or 2) strictly enforce current policy
Have you noticed ants in the basement? There are attracted to food. Food should be eliminated at the library as it was enforced a few years ago.

Please report any ant sightings to the nearest service desk and we will report these to our Facilities staff. At this time, we are not going to change our food & drink policy nor increase enforcement.

Have you thought about a webcam for the raven nest? If so that would be interesting.
Yes, we have considered this – wouldn’t it be fun to have our own Molly and McGee – but in this current budget climate and with our reduced staffing, we are not exploring this at this time.

Provide a shredder please!
We will consider this.

The copy system here sucks. SDSU doesn’t charge non-Aztec users extra. But here, if you aren’t a triton you pay!!
Lots of people have had the same reaction to our price model, but in all fairness, the Libraries budget has been cut significantly over the past few years. To maintain the current printing system and to prevent our costs from rising, last year we made the unpleasant decision to charge guests of UCSD more so that we could keep the costs to UCSD community members at the same rate.

Change the policy that allows playing games on the computers for hours during finals, especially if the person is NOT A STUDENT!
Our policy is “Priority is given to those doing library research.” If all the workstations are in use, game playing is not allowed even if the person is a student. Let a staff member know and we will let the person know our policy.

Staplers and holepunchers downstairs in the ACS Lab!!!

We will forward your suggestion to ACMS, who maintain the labs.

The library proudly displayed posters against “hate” not so long ago. This past week getting to the library via “Library walk” I felt intense hate towards as a Jew. I hope the library will do its part to prevent a wall of hate & lies in the future.
We’re sorry you had that experience. Despite its name, space and events on Library Walk are administered by the campus. According to UCSD’s Policy on Speech and Advocacy, the University is committed to assuring that all persons may exercise the constitutionally protected rights of free expression, speech, assembly, and worship. The Center for Student Involvement has some suggestions for how to express your message if you disagree with the content of a student-sponsored event or program — http://bit.ly/9V13sh. The Libraries are strongly committed to providing and maintaining safe and welcoming spaces for all students and other library patrons. If you or anyone you know witnesses or experiences a hostile act in any of the Libraries, please notify Library staff immediately.

You can submit comments in the Suggestion Box in the Geisel Library building (between the Information and Reference Desks) or online at http://libraries.ucsd.edu/suggestions.html

Categories: From the Suggestion Box Tags: , Comments: 0

From the library suggestion box. . .

Some recent suggestions/comments from the library suggestion box:

Increase water pressure please. Water fountains.
We called in the campus Facilities Management plumbers and had the pressure increased. Thanks for bringing it to our attention.

I notice that you carry the SF Chronicle and wonder why you don’t also have the Contra Costa Times?
With the worsening of the California state budget, we anticipate that we will be compelled to cancel many of our subscriptions to print newspapers within the next year. Use the computer terminals throughout the library to read the web edition of your favorite newspaper online. Ask for assistance at any service desk.

Shelve the music section promptly! It is a mess!

The Arts Library has seen a surge in use of our print collections which is good news, but it has made it more difficult for us to keep the stacks in good order. We recently hired additional student assistants to focus on maintaining and reshelving materials in both the music and art book collections. We also are planning for a complete shelf reading (to make sure books are in the correct order) and cleaning of the collections this summer.

You can submit comments in the Suggestion Box in the Geisel Library building (between the Information and Reference Desks) or online at http://libraries.ucsd.edu/suggestions.html

Categories: From the Suggestion Box Tags: , Comments: 0

Tell the Libraries What You Think!

The UCSD Libraries are engaging in a strategic planning process that will guide us for the next few years. We want to know what YOU want. Help kickstart the conversation by giving us your feedback at blog.ucsd.edu/libstratplan.  There are three questions posted for your feedback:

You can also post questions or comments here.

Pages

Archives