Problems with VPN - Troubleshooting

Please note: Campus ITS plans to discontinue the Proxy Server starting in July.  Accessing library resources is still possible using the VPN - it is available now so you can switch immediately to using it. Check out our online guide if you need instructions for finding and removing the proxy settings.  If you need instructions on setting up the VPN, please check out our page for VPN instructions.

Testing Your Configuration

Test your web browser at http://www.jstor.org/stable/1752750 to see if you've properly configured the proxy or VPN.

  • Properly configured: The above link opens the PDF of "International Cooperation in Marine Sciences" by Roger Revelle.
  • Improperly configured: You cannot view the entire article.

 

Troubleshooting Tips

  • Clear the cache and cookies in your browser.
  • Try a different browser.
  • If using VPN AnyConnect or VPN EasyConnect, select allthruucsd, not split, for group.

Easy Connect Web VPN

  • Every night around 2 am the campus clears out the active sessions for VPN.  If you are working late, just disconnect VPN and restart the session.

Get Help

Contact the ITS Service Desk with questions about:

  • Your password.
  • Compatibility with your particular hardware/operating system/firewall setup.
  • Other technical questions relating to these configurations.

Connect from Off-Campus